About Us

For over 30 years VU has dedicated itself to one thing – 100% customer satisfaction.

Our dedication to every customer isn’t just a saying, but a way of life. We strive to exceed our clients’ expectations by offering the sales and service of time-tested, quality, user-friendly smart products and control solutions.

Our Story

We’ve been a referral based company from the start. VU has been working in a number of industries for over 25 years including Audio and Entertainment Production. With an interest in technology and a growing team, things took off for VU World in 2013 when we began developing our own proprietary smart home app called “VU Home”. We were dedicated to creating something that was not only cool but made peoples lives a little easier.

Our original program is still used today in over 200 apartments in Philadelphia. But, the smart home industry has changed so rapidly in recent years that we’ve expanded into new software and products that are more compatible with one another. 

 We are still rooted in our goal to add convenience and ease to the lives of our customers through technology.

Certifications and Memberships

Our Process

Customer Service throughout every step of the process is where we pride ourselves. Below is a brief list of steps throughout a typical project:

1. Design and Planning

Once you tell us what you’re looking for, we’ll put together a tailored group of products designed for your home and lifestyle. If our proposal meets (or exceeds!) your expectations, we’ll get right to it and order your products and schedule installation.

2. Installation

Our team is trained and certified in installing all our products and systems in an efficient and tidy way. We’ll make sure your home or business is left as neat and tidy as when we arrived.

3. Training

We’ll makes sure you know exactly how to use every product or system we’ve installed. We will also provide you with any necessary manuals, warranty information and more to make sure you’re comfortable using your new smart products.

4. Tech Support

After your installation is complete, if you have any difficulties or questions, we’re only a phone call away or you can schedule service for your products on our Service Request Page.