Frequently Asked Questions (FAQs)

We work in the greater Philadelphia area, Mainline, Delaware, and New Jersey.

9:00AM to 5:00PM, Monday through Friday.

After building and submitting your quote for everything you are interested in, we will reach out to you to discuss your project and go from there following the process below.

Important note: No payment is made online, the prices shown are for product only, labor will be added depending on the scope of the work.

After we establish what you’re looking for, if it’s a simple project and we have the products in stock, we’ll go right ahead and schedule installation at a time that works for you.

If the project is more involved, we may need to do a walk through to map out for wiring or take measurements. Then we’ll provide an estimate for your approval. Once approved, we’ll order products if necessary, schedule installation and get started.

After installation is done, we will give you a full rundown on how to use your new smart products. Post-installation, we are always available for service requests and maintenance.

See a detailed view of our process on our  About Us page.

Walk-throughs/Site Visits will be as soon as scheduling permits, typically within 3 business days.

Once products arrive, we’ll call you and schedule promptly based upon your availability.

We accept all major credit cards, cash, and checks; in person or over the phone.

All of our designers and technicians are accredited by OSHA and CEDIA certified.

We offer manufacturer warranties as well as a labor warranty for 1 year. Warranty information is provided after installation or upon request.

Please reach out to your sales representative and we’ll discuss product return, replacement, repair, or whatever else you may need.

We stick with you after the installation is done to ensure all of your smart products stay up to date and functioning properly. If you require maintenance for any of your products, please feel free to call our office to schedule an appointment at +1(215)537-8800.